help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit app - bug message

ANSWERED

‎04-25-2026 05:54 - last edited on ‎04-26-2026 09:16 by Fitbit Moderator

‎04-25-2026 05:54 - last edited on ‎04-26-2026 09:16 by Fitbit Moderator

My fitbit app closes immediately. I get a message that says there is a bug in the app. Retry after the developer fixes the bug.

Moderator Edit: Clarified subject

Best Answer
Labels:
1 BEST ANSWER

Accepted Solutions

‎04-26-2026 07:27

In response to wrg

‎04-26-2026 07:27

I got it back today. I reinstalled it and this time it worked. 

View best answer in original post

Best Answer
3 REPLIES 3

‎04-25-2026 12:14

‎04-25-2026 12:14

Same. I have uninstalled/reinstalled app, cleared cache, rebooted phone...all the things...still get this "bug" message. No update available. This is beyond frustrating.

Best Answer

‎04-25-2026 20:33

‎04-25-2026 20:33

Same can't identify app, get same message.

Best Answer

‎04-26-2026 07:27

In response to wrg

‎04-26-2026 07:27

I got it back today. I reinstalled it and this time it worked. 

Best Answer