help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit app does not fill full screen on Pixel 2 XL

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-05-2018 14:59 - last edited on ‎05-08-2018 08:41 by Moderator Alum

‎05-05-2018 14:59 - last edited on ‎05-08-2018 08:41 by Moderator Alum

Notice the large black bar at the bottom of the screenshot:

https://imgur.com/a/NTPnEpz

 

The app must be updated in order to fully fill the screen. There shouldn't be any problems if it's using standard Android views and elements.

https://android-developers.googleblog.com/2017/03/update-your-app-to-take-advantage-of.html

 

It's not a critical problem, but it makes the app look a lot better.

 

 

Moderator Edit: Updated Subject For Clarity.

Best Answer
0 Votes
2 REPLIES 2

‎05-08-2018 08:40 - edited ‎05-08-2018 08:40

‎05-08-2018 08:40 - edited ‎05-08-2018 08:40

Hi there @teddyfrozevelt, good to see you around and my apologies for the late response.

 

I've seen in other Communities this has been an issue with some app in Pixel 2 XL. I'm wondering if your phone settings doesn't have an option to re-scale the format of the app to 18:9 ratio of the Pixel 2 XL screen? I had a similar issue with the Galaxy S8+, however I was able to find the option to fit the screen of those apps that are developed for standard screen ratio.

 

Nonetheless, I appreciate your feedback about this and I will pass forward your comments to our teams to consider this in a near future.

 

See you later and let us know if you have more feedback.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

Best Answer
0 Votes

‎05-08-2018 12:45

In response to RobertoME

‎05-08-2018 12:45

Hello,

 

The Pixel 2 XL doesn't have a way to force apps to fit the entire screen, probably because poorly designed apps will have issues if forced. Google left it up to the developers to support new screen sizes.

 

I'd be happy to test an update to the Fitbit app if no one there has a Pixel 2.

Best Answer
0 Votes