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Fitbit app hasn't synced since yesterday afternoon with my Blaze

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‎05-29-2018 06:01 - last edited on ‎05-31-2018 05:51 by Moderator Alum

‎05-29-2018 06:01 - last edited on ‎05-31-2018 05:51 by Moderator Alum

I just started using a Blaze yesterday. It hasn't synced with my Android since I first set it up. Shows 7 steps while the watch shows 1,300. If I click the sync button in the app it shows it's refreshing then just pops up a !

 

This doesn't make me think highly of the product when I can't even get through 24hrs without issue. Looking at the forum it seems this has been an ongoing problem at least back to 2016 from a google search. 2 years and these type of issues haven't been corrected yet..

 

 

Moderator Edit: Updated Subject For Clarity.

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‎05-31-2018 05:50

‎05-31-2018 05:50

Hello @scgt1, good to see you have joined the Fitbit Community! I saw you were experiencing troubles to sync with your Fitbit app for Android. How it goes so far, is the issue still persisting? 

 

If the issue continue, perhaps the following recommendations will give you some extra help: Why won't my Fitbit device sync?

 

I appreciate your feedback and hope this helps.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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