help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit app is down for maintenance and Charge 3 is unlinked

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-05-2021 08:19 - last edited on ‎09-05-2021 15:11 by

‎09-05-2021 08:19 - last edited on ‎09-05-2021 15:11 by

Good day I would like to know what is happening with the fitbit application because since yesterday it appears to me that it is in maintenance work and my watch is unlinked

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎09-05-2021 15:14

‎09-05-2021 15:14

Welcome to the Fitbit Community, @SunsetRunner.

 

Thanks for the details shared in your post. I understand your concern and recommend confirming if your Fitbit app is updated to the latest version: How do I update the Fitbit app? Please also restart your router and your phone and try the following after that:

 

  1. Open the Fitbit app, tap the Today tab, and tap your profile picture.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

By the way, I've moved your post to the Android App board so we can keep our forums organized.

 

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer