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Fitbit app logging out automatically

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‎05-08-2019 16:48 - last edited on ‎05-09-2019 06:16 by Moderator Alum

‎05-08-2019 16:48 - last edited on ‎05-09-2019 06:16 by Moderator Alum

I was just checking my activity report for the day and all I am getting is "Join Fitbit" and "logon" advertising. What happened to simply tapping the app on my Samsung 9 and seeing my daily report?

 

 

Moderator edit: subject for clarity

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‎05-09-2019 06:18

‎05-09-2019 06:18

It's great to see you around @Parrirl.

 

I just wanted to let you know that I have moved your post from the Charge 3 board to the Android app board, since I think that here you will be able to see more related topics about the Fitbit app.

 

Now about the issue you are experiencing, have you checked if your app is updated? If you haven't, I recommend following the instructions provided in the help article: How do I update the app to the latest version?. Also, some screenshots would be great.

 

I hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎05-09-2019 07:05

In response to AlejandraFitbit

‎05-09-2019 07:05

All is well now.
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