help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit app not showing steps, heart rate and sleep

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-10-2022 20:19 - edited ‎06-10-2022 20:20

‎06-10-2022 20:19 - edited ‎06-10-2022 20:20

My app changed this week Nd is missing data such as step count,  heart rate and the sleep widget.   Can they be re-added or did something drastic change this week.

Best Answer
0 Votes
2 REPLIES 2

‎06-11-2022 04:32

‎06-11-2022 04:32

Same with my Versa lite steps undefined no heart rate on my clock face

Sandy
Best Answer

‎06-11-2022 06:48

In response to Tibbysan

‎06-11-2022 06:48

Same with my watch.  Yesterday the watch acted like it was almost bricked for a while where it would only show a very basic time format and a setting screen! It finally went back to normal screen displays. 

Best Answer
0 Votes