help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit app on my phone stopped working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-02-2025 04:59 - last edited on ‎02-07-2025 11:59 by Fitbit Moderator

‎02-02-2025 04:59 - last edited on ‎02-07-2025 11:59 by Fitbit Moderator

fed up with my fitbit app stopping working on my phone, i rely on it, why has it suddenly decided to die?

Moderator Edit: Clarified subject

Best Answer
3 REPLIES 3

‎02-02-2025 07:02

‎02-02-2025 07:02

@sianc999 

Have you restarted your phone?

Have you restarted your device?

Have you checked for updates to the Fitbit app in the Play Store?

Gary D.| Feeding Hills, MA MBG PE

Charge HR, Charge 2, Charge 3, Inspire 2, Charge 4, Charge 5, Pixel Watch 2, Pixel Watch 3

Best Answer

‎02-07-2025 07:18

In response to gdio53

‎02-07-2025 07:18

I restarted it and reset them both, seems to be working up to now, thanks for your reply

Best Answer

‎02-07-2025 15:00

In response to sianc999

‎02-07-2025 15:00

@sianc999 

Glad that you're back to working.

Please let us know if you have any additional questions.

Gary D.| Feeding Hills, MA MBG PE

Charge HR, Charge 2, Charge 3, Inspire 2, Charge 4, Charge 5, Pixel Watch 2, Pixel Watch 3

Best Answer
0 Votes