When I woke up this morning I discovered that my app stopped syncing. I've tried everything: restarting the phone, restarting the device, unpairing/repairing, force stop, uninstall/reinstall. Now that I've uninstalled I am still unable to log in or set up my device; I keep getting a "fitbit is down for maintenance" message.
My Wi-Fi is working just fine. I've turned bluetooth on and off several times. All other apps are working just fine. I don't have any other devices to try pairing this with other than my old PC. If I had a dongle it's long gone.
I've searched for a helpful answer but nothing beyond what I've already tried. Now I'm at my wit's end and have wasted almost two hours with no result.
Can someone offer assistance beyond what I've already tried to do?
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Probably best to contact Fitbit Support directly. They may be able to help you.
Author | ch, passion for improvement.