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Fitbit blaze gone mental

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‎02-14-2018 13:54

‎02-14-2018 13:54

 My fitbit blaze said i went on a 2 hour bike ride yesterday and last night i was walking for hours and had no sleep.  Today its tracking 3 or 4 steps for every step.  Its going flat non stop and the time is flashing.  Help ... what do i do?

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4 REPLIES 4

‎02-14-2018 14:14

‎02-14-2018 14:14

Hi, @Kate_y-h! Have you tried giving you tracker a restart? Hold the left and bottom right buttons for about 10 seconds. I'd suggest doing it about 3 times to make sure it takes.

MakMak | Community Council

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‎02-14-2018 22:01

In response to MakMak

‎02-14-2018 22:01

Yep have restarted several times.  Keeps saying clock error.  Its only 2 months old.  Will take it back to the shop with receipt tomorrow.  Im disappointed  😣

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‎02-14-2018 23:44

In response to MakMak

‎02-14-2018 23:44

Yep have restarted several times.  Keeps saying clock error.  Its only 2 months old.  Will take it back to the shop with receipt tomorrow.  Im disappointed  😣

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‎02-24-2018 01:15

In response to Kate_y-h

‎02-24-2018 01:15

I took it back to the shop.  While it was sitting on the counter it was running a marathon.  They replaced it with my receipt!!! 

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