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‎04-19-2020 15:43

‎04-19-2020 15:43

Is anyone else getting this error when trying login on their phones?

 

My device hasn't synced in 5 days, I'd linke to sink it.

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5 REPLIES 5

‎04-19-2020 15:46

‎04-19-2020 15:46

Which phone do you have and is it on the list of compatible devices? click to see

 

You try anything here on the article for trouble syncing? see if any of this helps - click to read

Stepping in the U.S.A. since September 2013. Android 14

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‎04-19-2020 15:54

In response to Odyssey13

‎04-19-2020 15:54

I just upgraded to a new phone yesterday. I went from a LG Phoenix Plus to a LG Stylo 5.

 

I just tried my old phone and it worked fine.

 

So why won't my new phone work?

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‎04-19-2020 16:02

In response to SkellyCA

‎04-19-2020 16:02

I don't see the new phone on the compatible list. Is it at least Android 7?

 

I'm moving this to the Android forum area so you can get more relevant responses.

Stepping in the U.S.A. since September 2013. Android 14

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‎04-19-2020 16:10

In response to Odyssey13

‎04-19-2020 16:10

I uninstalled and re-installed the app. Works fine now. Thank you.

 

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‎04-19-2020 22:07

In response to SkellyCA

‎04-19-2020 22:07

I'm having the same problem, started after a firmware update on my galaxy s8. Am now logged out of the app and get the message whenever I try logging in. Will try restarting my phone, then uninstalling and reinstalling app.

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