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[SkellyCA]

Is anyone else getting this error when trying login on their phones?

My device hasn't synced in 5 days, I'd linke to sink it.

[Odyssey13]

Which phone do you have and is it on the list of compatible devices? click to see

You try anything here on the article for trouble syncing? see if any of this helps - click to read

[SkellyCA]

I just upgraded to a new phone yesterday. I went from a LG Phoenix Plus to a LG Stylo 5.

I just tried my old phone and it worked fine.

So why won't my new phone work?

[Odyssey13]

I don't see the new phone on the compatible list. Is it at least Android 7?

I'm moving this to the Android forum area so you can get more relevant responses.

[SkellyCA]

I uninstalled and re-installed the app. Works fine now. Thank you.

[LizG217]

I'm having the same problem, started after a firmware update on my galaxy s8. Am now logged out of the app and get the message whenever I try logging in. Will try restarting my phone, then uninstalling and reinstalling app.