help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit crash

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-29-2020 13:23

‎03-29-2020 13:23

I just wanted to ask if anyone also has the same issues with me,

Ive had my fitbit for 4 months and ive been able to use it less than a month because its constantly crashing. The screen doesn't respond most times unless you tilt it, it doesn't sync properly on my phone or its always saying not connected but when i check my phone, its still connected. Any tips would be nice, thank you 

Best Answer
0 Votes
1 REPLY 1

‎03-30-2020 17:17

‎03-30-2020 17:17

Are you asking about the Fitbit app on your phone, or your unknown Fitbit tracker? 

Best Answer
0 Votes