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Fitbit crash

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I just wanted to ask if anyone also has the same issues with me,

Ive had my fitbit for 4 months and ive been able to use it less than a month because its constantly crashing. The screen doesn't respond most times unless you tilt it, it doesn't sync properly on my phone or its always saying not connected but when i check my phone, its still connected. Any tips would be nice, thank you 

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Are you asking about the Fitbit app on your phone, or your unknown Fitbit tracker? 

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