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Fitbit error

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‎03-17-2017 01:24

‎03-17-2017 01:24

Last night as I plugged in my fitbit for charging, or came up with an error message. I looked it up and it is to do with syncing. I followed the steps other people have done like turning off the Bluetooth and turning it on again but it did nothing. I then decided to unpair it from my phone, now it won't reconnect it just keeps asking to try again. 

 

Not sure what to do now. 

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‎03-17-2017 07:31

‎03-17-2017 07:31

@emzielou90, I am not sure I understand exactly what your problem was/is. You say you plugged it in to charge it, but then you say you got a syncing error.  Charging the tracker does not normally initiate a syncing process. Which Fitbit tracker do you have?  What "error message" did you receive when you plugged it in?

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‎03-17-2017 13:20

In response to USAF-Larry

‎03-17-2017 13:20

For some reason it's working again now but thank you for getting back to me
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