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Fitbit hr 2

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‎10-30-2017 09:46

‎10-30-2017 09:46

My fitbit2 is not is not being recognized by the fitbit app. Has not sync since yesterday at 430pm. Uninstalled and reinstalled, still app is not finding fitbit2, which is on my wrist

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‎10-31-2017 01:00

‎10-31-2017 01:00

I would try restarting your phone and then restarting your fitbit using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give this a few tries as it doesn't always work. If it still won't sync after that then there are some more ideas to try in this help file:

 

http://help.fitbit.com/articles/en_US/Help_article/1866

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‎11-07-2017 00:15

In response to SteveH

‎11-07-2017 00:15

Did you get this sorted in the end?

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