help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit not connecting to Bluetooth

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-28-2022 08:40

‎07-28-2022 08:40

My Fitbit Sense has been working fine with Samsung Galaxy S21 Ultra for a year now.  Then after the 07/22 Google Play app update it will not stay connected to the Bluetooth.  I cannot receive any calls, texts, emails or app notifications.  I have rebooted, reset and checked all possible permissions.  Is it a bug in the update?

Best Answer
1 REPLY 1

‎07-28-2022 12:34

‎07-28-2022 12:34

I had to delete all past data. Like a factory reset on fitbit. Then set it up again like buying a new fitbit. The app walked me threw it all.

Best Answer
0 Votes