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Fitbit one won't sync to phone again

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‎07-25-2017 17:40

‎07-25-2017 17:40

My fitbit one was in sync with my phone for over a year. Today it stopped and wouldn't sync again. I have uninstalled the app and deleted it from my fitbit account. Now I can't pair with my phone again. Just says searching. Tried to turn Bluetooth on and off as it requests but nothing happens 

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‎07-25-2017 23:58

‎07-25-2017 23:58

I would try restarting your phone and then restarting your fitbit using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give this a few tries as it doesn't always work. If it still won't sync after that then there are some more ideas to try in this help file:

 

http://help.fitbit.com/articles/en_US/Help_article/1866

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