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Fitbit premium

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‎08-16-2022 07:01

‎08-16-2022 07:01

I subscribed to 1 year premium in July when my 6month trial ran out on my sense.

As of the new update it's saying I don't have premium and I need to subscribe again. No customer support through the app! How much more money do you want fitbit?

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‎08-16-2022 10:09

‎08-16-2022 10:09

Hello @Switching2aplwa 

 

This question can only be addressed and fixed calling Fitbit Customer Service:

USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)

‘More information can be found here: https://myhelp.fitbit.com/s/support?language=en_US

 

😉 I’m sure they will sort this out for you quickly. I hope this answered your question. 

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