01-12-2018 02:43
01-12-2018 02:43
This is happened for the 2nd morning. Last night I plugged in my fit bit charge. Put it on this morning, synced it, and already had 2100 steps. I don't know what's wrong. This happened yesterday morning as well, and I had not charged it. There was no need. Just got out of bed and 5 minutes later had over 2000 steps.
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01-23-2018 07:14
01-23-2018 07:14
Thanks for the update @Mamakat35.
It's good to hear that it is working correctly for now. Please keep an eye on it and if you notice it happening again, please let me know.
If you have any further questions feel free to reach out.
01-14-2018 08:12
01-14-2018 08:12
A very warm welcome to the Forums @Mamakat35.
That can be quite bothersome.
There are some reasons why this could be happening:
Let me know if none of the above could be causing the steps or if you have any further questions.
01-15-2018 08:36
01-15-2018 08:36
01-23-2018 07:14
01-23-2018 07:14
Thanks for the update @Mamakat35.
It's good to hear that it is working correctly for now. Please keep an eye on it and if you notice it happening again, please let me know.
If you have any further questions feel free to reach out.
07-27-2022 06:38
07-27-2022 06:38
I have had the same issue for the last few months. After my job in the morning, the count on my Charge 5 does not match the count on my app. After the sync, the step count on my watch matches the count on the app. For example, this morning, my watch had 5,600 step but my map had 35,000 steps. What do you recommand?