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Fitbit says I'm offline (I'm not)

‎01-06-2026 23:05

‎01-06-2026 23:05

I've been trying to correct my starting weight date and the actual starting weight.

Fitbit let's me change the date, but as soon as I try to change the weight, it says I'm offline. (I'm not)

Is this an Android thing, or is it a messed up FitBit thing?

Ever since everything changed, nothing has been easy. I can't find anything and nothing works. 

I'm so frustrated that I canceled Premium. If *this* is impossible to fix, I may not add it back.

Happy New Year to me... lol

Thanks in advance for any help!

~Carey

Best Answer
2 REPLIES 2

‎01-07-2026 02:44

‎01-07-2026 02:44

Hi, @NYCntryGirl, welcome to the community. I see your problem, and I'm replicating it. This issue has been noted in the past  When backdating weight loss start date, getting er... - Fitbit Community  is an example. I can only suggest you reset the goal weight & work off that. I appreciate this may not be satisfactory.

Cheers

 

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

Best Answer

Wednesday

In response to Gr4ndp4

Wednesday

I've lost over 72 pounds, and I really want it to show. (I'm sure that's understandable.)

It doesn't sound like this is an issue that will ever be fixed - even if it's just for Android users.

I guess I'll play it by ear, but the only things I have been using FitBit for over the last year were tracking my weightloss and my steps, and now it won't do 50% of what I want it to. Very frustrating...

Thank you for responding!

Best Answer