01-30-2024
09:49
- last edited on
01-31-2024
10:46
by
RodrigoMFitbit
01-30-2024
09:49
- last edited on
01-31-2024
10:46
by
RodrigoMFitbit
Hi,
I have Fitbit connected to Google Fit (via HealthConnect) and to MacroFactor.
Until 12/24/2023 the wight logged in Fitibt (using Aria Air) synced successfully to Google Fit and MacroFactor.
Starting 12/25/2023, is seems that Google Fit and MacroFactor are not able to "pull" the weight from Fitbit app. I tired revoking access and regrafting it. Reset the phone. Everything.
I also tried to delete the weight entry from 12/24/2023 to see whether the apps are able to fill this data, but they didn't - so perhaps the connection is broken all together.
What happened?
Screenshots attached.
Moderator edit: Subject for clarity.
01-31-2024 10:58
01-31-2024 10:58
@erantdo Welcome to the forums. Thanks for reaching out about the data synced to other apps connected to your account.
It seems you have tried the troubleshooting steps outlined here: How do I troubleshoot apps connected to Fitbit?. Currently I do not have an app connected to my Fitbit account. I will set it up and check if the weight logs are synced or not. I will keep on monitoring the situation. We shall see if other users report the same. I appreciate your patience!