Fitbit sync is not changing the time

[Wicked747]

Recently returned home from a trip and my fitFit won't change to the correct time zone. My phone is on the correct time zone. What can I do ? Whenever I travel I don't have a problem except this time. Please help.

[RobertoME]

Hi there @Wicked747, good to see you have joined the Fitbit Community! I offer you an apology for the late response. I saw the timezone on your tracker is not correct despite you have reviewed already the configuration of yourphone.

I'm wondering how it goes and if the issue persists? Is your tracker presenting issues to sync? Usually the time should be fixed by just syncing.

If the issue still is happening, try to change the timezone to a different region and sync. Once you have synced, go back and change back the timezone configuration and sync again. As a reference, please use this help article: How do I change the time on my Fitbit device?

See you around and hope this helps.

[Wicked747]

Thank you for your response. I got it to sync. I had to log on to my
account on my laptop and change the time zone. Never had to do that before,
will monitor it.

Wicked747