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Fitbit turned off and won't come on

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‎10-24-2018 02:38 - last edited on ‎10-25-2018 11:01 by Fitbit Moderator

‎10-24-2018 02:38 - last edited on ‎10-25-2018 11:01 by Fitbit Moderator

My fitbit has turned off and seems dead??

 

 

Moderator edit: Clarified subject

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2 REPLIES 2

‎10-24-2018 06:45

‎10-24-2018 06:45

Hi @SunsetRunner. Please try restarting your Fitbit device. Instruction are here. If this does not fix it, please post again and let us know which Fitbit device you have and which device you sync it to.

Best Answer

‎10-25-2018 11:04

In response to SunsetRunner

‎10-25-2018 11:04

Hello @SunsetRunner and @SunsetRunner.

 

Thanks for being around to help @SunsetRunner.

 

@SunsetRunner Did you try the restart that @SunsetRunner suggested? If so, please let us know how it went. I'd also like to ask if anything on the Fitbit is working, does it vibrate or do any of the lights come on?

 

I'd also like to ask what Fitbit is it that you are using at the time.

 

Look forward to your reply.

Lanuza | Community Moderator

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