Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit under maintenance error while accepting /denying friend requests

Replies are disabled for this topic. Start a new one or visit our Help Center.

Anyone having issues with being able to accept or deny friends and challenges due to "fitbit unavailable under maintenance"??  I find this occurring more frequent and it's getting annoying.  I've restarted my phone and uninstalled and reinstalled the app

 

 

Moderator Edit: Updated Subject For Clarity.

Best Answer
0 Votes
2 REPLIES 2

Hello @Belenmunz, wonderful to have new faces in our Fitbit Community, welcome aboard!

 

How it goes so far? Is the issue still persisting? After I read your post I went back to review reports from our servers to confirm if they are under maintenance, but so far Fitbit servers has been working normally.

 

If the issue persists, log out from your Fitbit app and go to your phone settings. Access to the App manager option and look for the Fitbit app in your downloaded apps list. Once you are there, clear the app cache and data and proceed to "Force Stop" the app. Finish the workaround by restarting your phone. When your phone has initialized, go back to your app and try again.

 

See you around and do not forget to keep me updated.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

Best Answer
0 Votes

Hi.

 

cannot log into my fitbit app.

Best Answer
0 Votes