01-06-2018
02:17
- last edited on
01-08-2018
05:47
by
RobertoME
01-06-2018
02:17
- last edited on
01-08-2018
05:47
by
RobertoME
Anyone having issues with being able to accept or deny friends and challenges due to "fitbit unavailable under maintenance"?? I find this occurring more frequent and it's getting annoying. I've restarted my phone and uninstalled and reinstalled the app
Moderator Edit: Updated Subject For Clarity.
01-08-2018 05:46
01-08-2018 05:46
Hello @Belenmunz, wonderful to have new faces in our Fitbit Community, welcome aboard!
How it goes so far? Is the issue still persisting? After I read your post I went back to review reports from our servers to confirm if they are under maintenance, but so far Fitbit servers has been working normally.
If the issue persists, log out from your Fitbit app and go to your phone settings. Access to the App manager option and look for the Fitbit app in your downloaded apps list. Once you are there, clear the app cache and data and proceed to "Force Stop" the app. Finish the workaround by restarting your phone. When your phone has initialized, go back to your app and try again.
See you around and do not forget to keep me updated.
"Great things are done by a series of small things brought together.” What's Cooking?
02-01-2018 16:20
02-01-2018 16:20
Hi.
cannot log into my fitbit app.