03-10-2024 14:54
03-10-2024 14:54
Fitbit versa 2 did not show my sleeping data today. March 10, 2024. Did anyone else experience same
03-11-2024 03:57
03-11-2024 03:57
Hi, @Jskv4, welcome, When I wake in the morning I sync my Fitbit app twice to ensure I see the most up-to-date data including readiness & sleep score. I assume the absence of a sleep score on the 10th is unusual, did you sync manually or do you usually leave it to sync when you open the app? You may find this article of interest What's sleep score in the Fitbit app? - Fitbit Help Center there is advice on steps to take if you do not see your sleep score. I apologise if you have already seen this. It will allow you to review sleep scores. I have not seen any interruption to the reports on my score.
I hope this helps, If you are still suck please post here again.
Cheers
Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.
03-11-2024 06:40
03-11-2024 06:40
03-11-2024 12:06
03-11-2024 12:06
Hello @Jskv4
If you are in the USA, there tends to be an issue when we switch to Daylight Saving Time. My sleep log was not correct due to the time change and took a bit to fix.
Usually, the time issue in the app is resolved within a day.
Have you tried manually entering your sleep start & end time for the night you're missing? Your Fitbit should retain tracked data for about 7 days. So, if there's any sleep data that was tracked, it should show up when you enter your sleep start & end time.
Rieko | N California USA MBG PE
03-11-2024 12:41
03-11-2024 12:41
03-12-2024 11:50 - edited 03-12-2024 11:51
03-12-2024 11:50 - edited 03-12-2024 11:51
Hi @Jskv4
I don't recall having much of an issue after the time change when I first got my Charge 5 a couple of years ago. However, I started seeing more users reporting issues last year when the time change occurred. Now I'm wondering if the app overhaul, which occurred also last year, might be a factor. 🤔
Rieko | N California USA MBG PE