Fitbit widget not showing

[Jen2911]

I'd like to use a Fitbit widget but none are appearing on my widgets list - I can see widgets for other apps such as Google, but there's no listing for Fitbit. Any clues?

Moderator edit: Subject for clarity 

[RicardoFitbit]

Hi @Jen2911, welcome to the Community Forums! 

Thanks for bringing this to my attention, it's a pleasure to assist you with this situation. If you are referring to the step counter widget, it's easy to re-enable. It will depend entirely of your phone model, but this should be available in your widget drawer by long pressing the main screen of your Android phone. This article will provide you more details: About the Fitbit app. Please check it out and let me know how it goes. 

Keep me posted and let me know if you have any additional questions.

[Jen2911]

Hi Ricardo,

I still don't have any Fitbit widgets appearing on my phone. As noted, I know how to access widgets, that's not my issue.  I need to know what to do if Fitbit widgets are not appearing in widget list.  Any suggestions?

Thanks!

[Boothby171]

If you moved your app to the SD card, the Widget functionality is lost.

Try moving your app back to the phone memory.  That worked for me (until the link between the app and the widget BROKE on my phone, a day ago.  I still have the widget, but it's somehow disconnected from the app).

[kcboomer]

Hi,

Thank you for the suggestion. Mine was installed internally, but I moved
it to the SD card and moved it back and the widget was made available again.