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Fitbit won't charge

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‎06-07-2021 10:59

‎06-07-2021 10:59

My Alta HR Fitbit has a full charge.  It won't come on and won't do anything when I plug it back into the charger.  Is there a battery that needs to be changed or is there anything I can do to regain life to it?  Or will I have to buy another Fitbit? 

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‎06-07-2021 13:49

‎06-07-2021 13:49

Hello @jnrmom38  it's fully charged, so did you try a restart of the device using the button on your charger? There is no replacement battery from Fitbit. Some places online offer batteries for sale and a service to install them, but the cost might exceed the price of a newer device. You could always check out the sale prices for Fitbits.

Stepping in the U.S.A. since September 2013. Android 14

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