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Fitbit won't pair to Samsung Galaxy S4

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‎07-14-2016 13:31

‎07-14-2016 13:31

I have not been able to make my fitbit connect to my phone, it will however connect to other android tablets, and a Windows computer just fine. Which is very annoying, because I want my notifications off my phone!
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‎07-15-2016 13:57

‎07-15-2016 13:57

Hello @SunsetRunner,

 

Please let me know what app version and FitBit you have and I will be able to give a better answer for you!

 

-Josh

Josh | Non-Fitbit Associated Community Helper

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‎07-19-2016 04:16

In response to JoshRiley

‎07-19-2016 04:16

@SunsetRunner A warm welcome to our Fitbit Community! So sorry to hear that your Fitbit is not syncing with your phone. Thanks @JoshRiley for your contribution and willingness to help. In addition, I'd like to know if your phone my friend @SunsetRunner, has the most recent Android version.

 

In the meantime, try turning off your phone and turn it back on. After this, open the app and try to sync your tracker one more time with your phone.

 

Let @JoshRiley and me know the outcome my friend! Smiley Happy

JuanJo | Community Moderator

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