11-19-2024 02:39
11-19-2024 02:39
After 2 weeks without a phone I could not sync with my watch. I followed the help and reinstalled everything - now sync is "working" but it is failing from time to time, and I need to remove local data to get it working.
Any idea how to get sync data from the time I was not using my phone?
Any plan to improve sync stability?
11-19-2024 14:43
11-19-2024 14:43
Hello @_saki_
Which Fitbit device are you using?
From what I've read, Fitbit devices maintain up to 7 days of tracked data. Sorry to let you know that tracked data older than that which isn't synced with the app would be lost.
Rieko | N California USA MBG PE
11-23-2024 01:11 - edited 11-23-2024 01:12
11-23-2024 01:11 - edited 11-23-2024 01:12
I am using Pixel Watch 3.
Seven days? It is too little.
@Fitbit - please can you confirm?
But slowly, I am starting to get used to the Fitbit app not being a high-quality product.