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Flex 2 won't sync

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‎03-03-2019 20:35

‎03-03-2019 20:35

My flex 2 has worked perfectly until yesterday.  It is only recording calories burned and everything else says "zero".  I restarted it and it still isn't registering anything.  Can someone help?

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‎03-03-2019 21:52

‎03-03-2019 21:52

Hello and welcome to the forums @SunsetRunner 

 

Does it still show as paired to your account? If not, set it back up as a new (replacement) device on an existing account. That should get you going again.

 

Let us know how things go for you.

Stepping in the U.S.A. since September 2013. Android 14

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‎03-04-2019 08:18

In response to Odyssey13

‎03-04-2019 08:18

I had to end up restarting my Fitbit again and restarting my cell phone. it seems to be working now.

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‎03-04-2019 22:10

In response to SunsetRunner

‎03-04-2019 22:10

Thanks for the update @SunsetRunner 

 

While you're here, take a look around the Lifestyle Discussion forum area. You can join in the various discussions, share recipes or get some tips on healthy living. It's a great forum.

 

Hope to see you around more often.

Stepping in the U.S.A. since September 2013. Android 14

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