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Flex Sync Issues

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‎11-12-2016 01:22

‎11-12-2016 01:22

Hi,

It is now the second day in a row that I am having trouble syncing my Fitbit with the mobile app. Just like yesterday it syncs once and from then on I get a "sync error". Works fine on PC. I have reset, unpaired and repaired, deleted the app, reinstalled, cleared phone cache... everything.

Is anyone else experiencing this issue?
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‎11-14-2016 04:49

‎11-14-2016 04:49

A warm welcome to the Community @Joewillburn. Thanks for troubleshooting this inconvenience by yourself. I recommend following our syncing troubleshoot, after these steps your tracker should sync without an inconvenience.

 

Let me know the outcome. Woman Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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