help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Flex app taking 7 GB on my phone

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-08-2017 22:19

‎05-08-2017 22:19

Needing more storage so I was checking apps and see FB is taking up 7 GB! I don't want to delete my over one year's​ worth of data, but good grief! Any help suggestions? Thanks

Best Answer
0 Votes
2 REPLIES 2

‎05-08-2017 22:37

‎05-08-2017 22:37

Yeh that's not right, can you provide a screenshot. Your historical data such as steps taken, etc are stored on Fibit servers not locally on your phone. So even if you delete Fitbit app cached data you won't lose anything. 

Fitbit Ultra | Fitbit One | Fitbit Blaze (SOLD)
Best Answer
0 Votes

‎05-08-2017 23:06

In response to Dragonfruit

‎05-08-2017 23:06

It didn't seem right to me either but this is what it is showing. I will delete cache and see if it clears up. Thanks.

Get Outlook for Android
Best Answer
0 Votes