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Flex not syncing my steps

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‎08-09-2017 13:12 - last edited on ‎08-10-2017 04:53 by Fitbit Moderator

‎08-09-2017 13:12 - last edited on ‎08-10-2017 04:53 by Fitbit Moderator

Good evening my fit bit flex won't syn my steps 

 

 

Moderator edit: updated subject for clarity

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‎08-09-2017 23:27

‎08-09-2017 23:27

I would try restarting your phone and then restarting your fitbit using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give this a few tries as it doesn't always work. If it still won't sync after that then there are some more ideas to try in this help file:

 

http://help.fitbit.com/articles/en_US/Help_article/1866

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