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Flex won't sync on Samsung phone.

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‎09-27-2017 23:19

‎09-27-2017 23:19

Never had a problem like this before but since Monday my flex won't sync on my phone either out and about or at home. Have uninstalled and reinstalled app but not helped.

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‎09-27-2017 23:33

‎09-27-2017 23:33

I would try restarting your phone and then restarting your fitbit using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give this a few tries as it doesn't always work. If it still won't sync after that then there are some more ideas to try in this help file:

 

http://help.fitbit.com/articles/en_US/Help_article/1866

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‎10-05-2017 09:33

In response to SteveH

‎10-05-2017 09:33

Thank you. It worked.

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