10-10-2016 10:18
10-10-2016 10:18
10-15-2016 08:18 - edited 01-13-2017 12:14
10-15-2016 08:18 - edited 01-13-2017 12:14
@Amritanshu welcome to the Community.
Thank you for pointing this up it really helps when users let us know when something has gone unnoticed and needs fixing.
To make sure this gets resolved as quickly as possible would you mind sending in a screenshot of this issue?
I look forward to seeing this.
10-15-2016 09:21
10-15-2016 09:21
10-15-2016 09:56 - edited 10-17-2016 14:16
10-15-2016 09:56 - edited 10-17-2016 14:16
Hi @Amritanshu thank you for getting back to us.
I could not see an attachement with the Post. I'm actually not sure they can be sent to the Forum. My recommendation would be to include it in the post. For that you will need to do so from the computer version.
On top of the space to type you have an icon to insert images that you could use for this.
Furthermore I would like for you to check out on this thread from the Community it is about this trouble with the dashboard in particular.
Let me know if I can help.
01-11-2017 07:46
01-11-2017 07:46
Here's a screenshot from my app. Not only this, but the count is really far off. It's saying I've climbed 35 floors and I've only done about 6 or so including hills and such I've walked. I've never had a problem with the floor count before.
01-13-2017 12:45
01-13-2017 12:45
Hello @KinsMW! Glad to see you join the Community!
For the of count on your floors big changes on temperature can have an effect on the floor tracking given that changes in atmospheric pressure is what indicates the elevation changes and thus the floors climbed. Could this have a link to your extra floors?
As for the % sign check if you have updated your Fitbit App to the latest version (2.40). Then log out of your account, then restart your Phone, and then log back into your account. This will help having your graphs back to normal.
Let me know how it goes!