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Food Diary Dashboard Not Work

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‎06-05-2022 18:29

‎06-05-2022 18:29

Android App. Versa2. The Food Diary Dashboard is not displaying correctly. It no longer displays calories logged/calories left on the Dashboard. If go to details I could see my information. I read other reports and logged off/Rebooted phone/logged in. Nothing changed. I then unistalled the App and re-installed. Logged in again. Now it's really messed up. My Food Diary I entered today is gone/not displaying yet it tells me calories burned/calories in information. Obviously there is an issue going on with the App for Android since there are multiple reports prior to my incident reported today (6/5/2022). 

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2 REPLIES 2

‎06-05-2022 20:04

‎06-05-2022 20:04

Have been having same problem since evening of 6/3. Add foods using Android app, all are listed on the Android app Food page, but only first 4 items are included in today's total.  When I check the Fitbit Dashboard via Windows computer, only first 4 items are listed in food log for today.

Tried logging out of Android app and when I logged back in, now the detail food items are missing from both Android app and Windows Dashboard.

It seems that at some point, the Android app stops synching food items.  Other items (steps, water, workouts, etc.) are being synched correctly.

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‎06-06-2022 00:19

In response to ToniBnFL

‎06-06-2022 00:19

I have Charge 3 with no problem, but my wife's Charge four has been giving similar problems since 27 May 2022. It accepts the logged meals etc, and occasionally shows them added in, but the graphical presentation on the food dashboard is messed up. If it has showed an indication the next day it has disappeared! The individual items remain in the log.

Beegee.

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