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Food log crashing

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‎04-21-2016 14:58

‎04-21-2016 14:58

Hello, for months I've had a problem where when I try to log food in the android app, as soon as I click on the food a message comes up saying "unfortunately, fitbit has stopped working" and then returns to the main dash board.
Can you help me to be able to log food again please?
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3 REPLIES 3

‎04-22-2016 08:46

‎04-22-2016 08:46

Hi @Gymbunny15

 

Moved this thread from the Surge to the Android App section since being a app related issue & increases the chance of getting a solution.

 

Wishing a wonderful weekend

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‎04-23-2016 05:11

‎04-23-2016 05:11

Welcome to our Community @Gymbunny15! It's nice having you here! Woman HappyPlease know this is an issue we're experiencing but our engineers are already working to resolve this as fast as they can. In the meantime my best advise would be to to log your foods through your online Dashboard, I'm pretty sure you'll not find any issues in there.

 

Thanks for your patience, keep me posted! Smiley Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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‎04-23-2016 07:34

In response to MeylinP

‎04-23-2016 07:34

Cool @MeylinP

 

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