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Food logs not adding calories correctly.

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‎10-19-2018 05:59 - last edited on ‎10-29-2018 08:06 by Moderator Alum

‎10-19-2018 05:59 - last edited on ‎10-29-2018 08:06 by Moderator Alum

 Hi 

 

I have a mobile phone fitbit app.... I have been putting my calories in all week from what i have been eating, today when i was going on my fitbit all my calorie input disappeared so I re added them but it is automatically putting in the same calorie intake for everyday... How do i solve this?

 

Moderator Edit: Clarified Subject.

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‎10-29-2018 08:08

‎10-29-2018 08:08

Hello @Anonymous867, thanks for joining the Fitbit Community, it's great to have you on board. Smiley Happy

 

I appreciate your participation in the Forums and for sharing your experience. At this moment our team is aware of this situation and is working towards a prompt and proper resolution. 

 

I sincerely apologize for the inconveniences this issue has caused you. I have moved your post from the Charge board to the Android board to keep the Community organized as this is an Android app issue. Please be sure that once we have more information to share with you, we'll make sure to post it here in the official Forums. 

 

Thanks for your patience and understanding, have a great day. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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