10-26-2017 04:24
10-26-2017 04:24
Why is it all my other bits log in fine on my tablet but the food ? The food log in won't drop down ? Fine on phone but want on my tablet
10-30-2017 07:37
10-30-2017 07:37
Hello @SunsetRunner, good to see you have joined the Fitbit Community! I'm wondering if you are seeing any error in specific with your food logs? What is the behavior of the app when you tried to log a food entry?
Speaking in general terms, I would like to suggest the following workaround:
Make sure your app is updated; once you have reviewed there is no pending updates, please log out from your app and go to your phone settings. Access to the App manager option and look for the Fitbit app in your downloaded apps list. Once you are there, clear the app cache and data and proceed to "Force Stop" the app. Finish the workaround by restarting your phone. When your tablet has initialized, go back to your app and try again.The last steps to clear cache may vary depending of the brand of your tablet.
See you later and keep me posted whit additional details if the issue persists.
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