02-15-2023 12:40
02-15-2023 12:40
For the Fitbit app (version 3.75, 37550021), what Android version is required for Irregular Rhythm Notifications?
URL https://help.fitbit.com/articles/en_US/Help_article/2467.htm says Android 12 (See first picture).
My phone is at Android 10 (See second picture).
Fitbit app on my phone says Irregular Rhythm Notifications feature is on (See third picture).
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Best Answer
02-21-2023
11:31
- last edited on
01-03-2024
10:13
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-21-2023
11:31
- last edited on
01-03-2024
10:13
by
MarreFitbit
@Guy_ , Thank you for the heads up.
@anotherbeginner A warm, welcome to the Community! Thank you for your message and pictures. Those have helped us a lot.
Our team will correct the information on the page as the supported OS at this time is Android 9 or above.
Thank you for your understanding and patience until it'll be corrected.
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
Best Answer02-15-2023 22:20
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
02-16-2023 07:47
02-16-2023 07:47
Thank you for providing feedback, but I'm still trying to understand the Fitbit provided article.
I'm trying to make sure Fitbit will provide notifications if they see signs of an irregular rhythm.
On the web page
help.fitbit.com/articles/en_US/Help_article/2467.htm,
under
"Which Fitbit products support irregular rhythm notifications?",
it says
"The Fitbit app requires ... Android 12 or higher"
My Android 10 phone says "Irregular Rhythm Notifications" "Feature is on".
Also, on my phone, below "Feature is on", it says "Fitbit is collecting and analyzing"
and "Get notifications if we see signs of an irregular rhythm".
So what does "The Fitbit app requires ... Android 12 or higher" refer to?
Is the Fitbit article wrong/outdated?
Best Answer02-16-2023 07:55
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
02-16-2023 07:55
@anotherbeginner- thanks, it is definitely confusing - I have escalated to a Moderator to respond.
Author | ch, passion for improvement.
Best Answer
02-21-2023
11:31
- last edited on
01-03-2024
10:13
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-21-2023
11:31
- last edited on
01-03-2024
10:13
by
MarreFitbit
@Guy_ , Thank you for the heads up.
@anotherbeginner A warm, welcome to the Community! Thank you for your message and pictures. Those have helped us a lot.
Our team will correct the information on the page as the supported OS at this time is Android 9 or above.
Thank you for your understanding and patience until it'll be corrected.
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
Best Answer02-21-2023 13:52
02-21-2023 13:52
Thanks for the update. Good to know that it's really working in my Android version.
Also, Android 12 is shown as a requirement here too: https://help.fitbit.com/manuals/manual_ppg_en_US.pdf
Best Answer