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Forgotten password on child account

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‎01-25-2026 11:54

‎01-25-2026 11:54

Unable to log into mu child  account. She turned 13 and I was asked to upgrade, but neither of us remembers what the password is. Further. I can't even delete her account from mine so I can migrate myaccount. Please help.

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‎01-26-2026 10:52

‎01-26-2026 10:52

Hi, @april2774 , welcome. You may find these articles of interest Fix account and password issues for Fitbit Ace LTE - Fitbit Ace LTE Help  and  Fitbit Ace LTE: Tips for a smooth setup this holid... - Fitbit Community  . 

I hope this helps, please post here again & let us know how you get on.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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