08-31-2017 22:53 - edited 09-17-2017 13:51
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08-31-2017 22:53 - edited 09-17-2017 13:51
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Since the most recent update of fitbit my friends list is not showing up in the andriod app. When I use the dashboard on the internet browser all of my friends are there however when using the app it tells me I have no friends.
I have already tried emptying the app cache, uninstalling and reinstalling the app and restarting my phone.
******UPDATE******
This issue fixed itself after about a week and my friends began showing up again in the andriod app. Unfortunately they have now all disappeared from the app once again and I do not seem able to get them to reappear. Both times I noticed that my '7 days steps' in the friends tab had not updated for a number of days so I signed out of the app and back in again and this is when all of my friends disappeared.

09-02-2017 09:07
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09-02-2017 09:07
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Hi, @Chloexomoore! I'm glad to see you here. Hmmm...this is very weird. How are you trying to access your friend's list? Through your Accounts tab?
Also, can you please send me a screenshot of this?
I'll be waiting for your updates.

09-02-2017 10:20
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09-02-2017 10:20
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I was looking in the friends tab under 7 day steps. It had been like that for a few days.
Someone invited me to a challenge today and when I accepted that all of my friends reappeared in the app so it has now fixed. Thanks anyway.

