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GPS not recognizing any movement

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Last two days I have gone for a walk or run and set the fitbit GPS tracker to log/track..... the app says it is doing this but no matter how long the walk/run when I press finish it says "Not moving yet?   To finish and save, fitbit needs a longer activity with a change in location"  and then offers me to discard or restart.  Some runs have been over an hour and covered miles. but it only logs steps taken. 😞                            Any suggestions?

 

 

Moderator edit: Clarified subject

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Hello @SunsetRunner.

 

Thanks for letting us know about this.

 

I'd like to ask a few questions to better understand what is going on:

  • What Fitbit are you using?
  • What mobile device are you using?
  • Have you tried logging a hike instead of a walk or run?
  • Do you bring your phone with you when you do these runs or walks?

Let me know if you have any further questions.

Lanuza | Community Moderator

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