help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

GPS turns off during exercise

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-10-2020 15:47

‎11-10-2020 15:47

Hi! Recently my GPS turns off about 5 minutes into my exercise. I am able to successfully connect before I begin walking. Then I look at my clock face and I see "GPS not connected". When I finish my exercise, only a partial lap is showing before the GPS turned off. 

I have ensured that my settings allow for location at all times and I keep my app open during exercise. The issue is new.  How do I keep my GPS on?

Best Answer
0 Votes
1 REPLY 1

‎11-12-2020 11:19

‎11-12-2020 11:19

Hi @juneyjack is this when using mobile rum in the Fitbit app? 

Best Answer
0 Votes