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Galaxy S7

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‎07-27-2016 20:33

‎07-27-2016 20:33

Recently got new phone,had a galaxy s6 edge now I have a galaxy s7 edge. I'm no longer able to see the name of the person calling nor am I able to see the name of the message sender or the message thread.
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‎07-28-2016 06:17

‎07-28-2016 06:17

It's great to see you around @MsDeeDe. The reason why you are having problems connecting your tracker with your phone is because Samsung Galaxy S7 Edge is not a compatible device yet. Our team is hard working testing the compatibility of several phones, your patience will be much appreciated. I recommend keeping an eye on our list of compatible mobile devices for any update. In the meantime, keep in mind that you can sync your tracker with a computer or compatible phone.

 

See you around! Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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