04-15-2022 18:17
04-15-2022 18:17
Hey all! A couple months ago my profile picture, that was in the top left hand corner of my android app, is now in the banner on the bottom right. There's now a black gear icon in the top left corner and I can't see my average daily steps anymore, can't do health assessments, etc... My husband, who has the same version of the app, looks completely like it used to. I tried to uninstall the app then restart my phone and reinstall the app but it didn't do anything. Any advice is appreciated, thank you.
Answered! Go to the Best Answer.
04-16-2022 07:09
04-16-2022 07:09
@losthoughts I wasn't really paying attention but yes, I have the gear top left and profile picture is under "you" on the bottom right. This is on three different phones so I'm assuming it was a layout change on one of the updates. I can still see all the averages by clicking on a tile item and then the double arrow top right like I always did? I don't have premium but also clicking the health metrics or stress management tiles still open to show more?
I don't see anything not working on this layout. Does seem odd your Husband has same app version and old layout.
04-15-2022 20:36
04-15-2022 20:36
Strange. I've never seen or heard of that before.
This probably won't fix it but worth trying. I have seen just clicking the Edit button, then saying Done right away to, to clear up some minor display glitches. Also from Edit, scroll down to 'Additional Stats' to see if there's anything you want to add back from there.
04-16-2022 03:18
04-16-2022 03:18
Yeah it's not working. I have no idea why it does this. It's very frustrating 😑
04-16-2022 07:09
04-16-2022 07:09
@losthoughts I wasn't really paying attention but yes, I have the gear top left and profile picture is under "you" on the bottom right. This is on three different phones so I'm assuming it was a layout change on one of the updates. I can still see all the averages by clicking on a tile item and then the double arrow top right like I always did? I don't have premium but also clicking the health metrics or stress management tiles still open to show more?
I don't see anything not working on this layout. Does seem odd your Husband has same app version and old layout.
04-19-2022 03:24
04-19-2022 03:24
Oh! Where can you see your average steps per day!? I used to be able to see it under my main profile. Not to be confused with the daily steps I take, but the AVERAGE. Thank you!
04-19-2022 03:25
04-19-2022 03:25
I just found it!!! You are my hero!!!! Wow that is so complicated though! Thank you for being a genius! 😆
04-19-2022 06:30
04-19-2022 06:30
@losthoughts I'm glad you got it figured out, but I'm still curious about that screen layout. @TommyIzzo or @losthoughts if either of you could easily post a screenshot of that layout, I would like to see. But don't go to lot of effort if not familiar with posting screen shots.
04-19-2022 09:45
04-19-2022 09:45
@losthoughts You're welcome! Glad you got it worked out and are happy! 😁
@JohnnyRow This is what the main screen looks like.