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Getting error 404, when sending a friend request

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‎05-19-2021 21:00 - last edited on ‎05-20-2021 16:52 by Fitbit Moderator

‎05-19-2021 21:00 - last edited on ‎05-20-2021 16:52 by Fitbit Moderator

I am unable to send friend request. I keep getting error 404. What can I do? Please help

 

Moderator Edit: Clarified subject

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‎05-20-2021 16:54 - last edited on ‎12-04-2025 03:16 by Fitbit Moderator

‎05-20-2021 16:54 - last edited on ‎12-04-2025 03:16 by Fitbit Moderator

@TAmbrose Welcome to the Fitbit Community. Thanks for the details mentioned. 

Please log out from the Fitbit app, restart your phone, log back in and continue monitoring its functionality. 

Hope this helps. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎07-19-2021 03:45

In response to SilviaFitbit

‎07-19-2021 03:45

I have tried that and still not working.

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‎07-20-2021 17:15 - last edited on ‎12-04-2025 03:16 by Fitbit Moderator

In response to Helen191

‎07-20-2021 17:15 - last edited on ‎12-04-2025 03:16 by Fitbit Moderator

@Helen191 Welcome to the Fitbit Community.

Thanks for the troubleshooting performed prior to posting. I'd like you to confirm that the latest Fitbit app  has been installed.

Hope this helps. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer