04-23-2018 19:16
04-23-2018 19:16
After returning from a two week vacation, (where my Blaze stayed at home in the cupboard). The screen on my Blaze started to glitch.
I have had the Blaze for over a year and it is the replacement for the Blaze I originally bought .
What would one day I should do? I have a video of what happens but cannot post at the moment.
04-23-2018 23:58
04-23-2018 23:58
Hopefully this is just a software glitch and a restart will resolve it:
04-24-2018 02:32
04-24-2018 02:32
Hello Steve,
I am unable to restart.
Turning off and then on worked however did not stop the glitching.
The glitching continues even after charging aswell.
Any idea of what to do next?
04-24-2018 02:52
04-24-2018 02:52
If it's a hardware problem rather than software then the next step depends on your warranty status which in turn depends on where you are.
The warranty runs for 12 months from purchase but this is 24 months if you are in Europe. The warranty period is not reset if you get a replacement, it's the original purchase date that matters.
I would contact customer support who can check your status and advise on your options for replacement: contact.fitbit.com
04-24-2018 02:55