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Google Migration - Beware: You Lose Access to Friends' Data

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‎10-12-2023 05:24

‎10-12-2023 05:24

When my Fitbit wouldn't sync last night, I re-installed etc. Had to log back in and it encouraged me to switch to Google login - seemed simple enough, so I did. Little did I know I would lose all access to my friends' data. Now it's just little old me with steps on my friends' list. My friends' data is unavailable till they also migrate to Google, and they have till 2025 to do so. There was NO WARNING, and it can't be reversed once you accept the switch. So disappointing. "Stepping with friends" is a core part of the motivation of Fitbit.

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2 REPLIES 2

‎10-12-2023 05:53

‎10-12-2023 05:53

yet another annoying 'feature' of this downgrade, thanks for the warning!

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‎10-12-2023 07:43

In response to Linz16

‎10-12-2023 07:43

Linz16 - agree. It's inexcusable. I realize there are bigger problems in the world, but Fitbit has taken away the features we paid for and that helped us stay fit.

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