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Google Pixel 4A and MobileTrack

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‎09-16-2020 06:17 - last edited on ‎09-16-2020 22:49 by Fitbit Moderator

‎09-16-2020 06:17 - last edited on ‎09-16-2020 22:49 by Fitbit Moderator

I recently upgraded to the Pixel 4A and I'm struggling with mobile tracking being available. It's available on the Pixel 4 and 4XL... Any idea when on the 4A?

 

Moderator Edit: Clarified subject

Best Answer
2 REPLIES 2

‎09-16-2020 08:31

‎09-16-2020 08:31

Hi @Audidit mobile track is dependent on the phones includes hardware. 

It may be that the 4a doesn't have the required hardware chip. 

I don't see your phone listed. 

Best Answer
0 Votes

‎09-17-2020 13:40

In response to Rich_Laue

‎09-17-2020 13:40

The Pixel 4a has the required chip. Problem is that Fitbit doesn't consider Pixel phones as worthy as the iphone and typically takes between 6 to 8 months just to simply enable a flag for supporting it.

Best Answer