Google Pixel Watch 2 not counting steps without a restart in the morning

[CarlS77]

For the last 3 days, I have had to restart my Pixel 2 watch before it will count my steps. I've even had to completely shut down the watch and restart it a couple of times this morning just to get it to work....

Does anyone know if there has been an update recently or has anyone else had the same problem?

[RiekoC]

Hello @CarlS77 

The step counting issue on Pixel Watches has been an on-going one for a while. To the best of my knowledge, the problem is being worked on by the team. However, I haven't seen a timeline for the fix.

For now, please submit this issue using the Feedback option in the Fitbit app:

• Tap on your picture in the upper right of the Today page in the Fitbit app
• Select Feedback in the menu that opens
• Complete the prompts & submit

You can also submit the issue using the Feedback option in the Pixel Watch app.

Although it's likely that you won't receive a response, the teams receive & review the feedback reports.