help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Google account personal info sync

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-17-2023 10:43

‎11-17-2023 10:43

Hello, I wanted to update some of my personal information such as name and birthdate on my Fitbit account. The Fitbit site redirected me to do that in my Google account profile but the updated information doesn't appear to be syncing back to Fitbit. Does anyone know if this is an automatic process or if I have to manually do something for this to sync?

Best Answer
1 BEST ANSWER

Accepted Solutions

‎11-18-2023 06:38 - edited ‎11-18-2023 06:38

‎11-18-2023 06:38 - edited ‎11-18-2023 06:38

Hi @RailTracer, welcome to the community. In the Fitbit app on your phone>"You" icon bottom right>your tile at the top of the screen>adjust as required>SAVE. Return to the "Today" screen & sync.

I hope this helps.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

View best answer in original post

Best Answer
1 REPLY 1

‎11-18-2023 06:38 - edited ‎11-18-2023 06:38

‎11-18-2023 06:38 - edited ‎11-18-2023 06:38

Hi @RailTracer, welcome to the community. In the Fitbit app on your phone>"You" icon bottom right>your tile at the top of the screen>adjust as required>SAVE. Return to the "Today" screen & sync.

I hope this helps.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

Best Answer